From start to finish Philippe was very professional in his approach. He took time to understand our requirements and made sure we were happy with his suggestions when he redesigned the bathroom for us. Philippe was friendly but also very sensitive to the fact he was working in someone else's home and worked tidily and to a very high standard at all times. His attention to detail was immaculate. When Philippe took out the old bathroom, he found a lot of water damage in the floor and joists, which needed addressing before he would countenance putting in the bathroom. We were amazed at how far his skills reached. We now know we have solid foundations and a fit for purpose floor and thank Philippe for this extra piece of work. Philippe took down all the old tiles, covered the walls with waterproof plasterboard, fit the new bathroom suite with over the bath shower, boxed in the new shower fitment to hide all the pipework and make the bath fit the space better, completely retiled the whole bathroom and laid a new floor covering. We are so pleased with the care, precision and craftsmanship that Philippe's work demonstrates and are thoroughly pleased with our new bathroom.